Blair Pleasant is President & Principal Analyst of COMMfusion LLC and a co-founder of UCStrategies (Now BCStrategies. With over 20 years experience as an industry analyst, she understands the market dynamics and challenges in these areas, and provides an objective perspective and insights to clients.

She is a frequent speaker and participant in industry conferences, webinars, podcasts, and other events to help educate customers, solution providers, channel partners, investors, and others about the evolving Unified Communications and Collaboration and contact center markets.

Blair’s blogs and articles can be found on www.bcstrategies.com and nojitter.com. She also tweets on Twitter as @blairplez, and you can find her on Facebook and LinkedIn.

Ms. Pleasant received a BA degree in Communications from Albany State University, and an MBA in marketing and an MS in Broadcast Administration from Boston University.